Privacy & Cookie Policy

1. Introduction

Welcome to Roxwell Pre-school’s website. We are committed to protecting the privacy of all visitors, particularly children and their families. This policy explains what information we collect, how we use it, and how we keep it safe.

2. Who We Are

Roxwell Pre-school is located at Memorial hall, The Street, Roxwell, Chelmsford CM1 4PA. If you have any questions about this policy, please contact us at info@roxwellpreschool.co.uk or 07719 969245 .

3. Information We Collect

We may collect the following information when you use our website or contact us:

– **Contact details** – such as your name, email address, and phone number, when you fill in an enquiry or contact form.
– **Child information** – such as your child’s name and date of birth, only when provided as part of an admissions or registration enquiry.
– **Technical data** – such as your IP address, browser type, and pages visited, collected automatically via cookies (see Section 6).

We do **not** knowingly collect personal information directly from children.

4. How We Use Your Information

We use the information you provide to:

– Respond to your enquiries and requests
– Process admissions or registration applications
– Send newsletters or updates (only with your consent)
– Improve our website and services

We will never sell your personal information to third parties.

5. Sharing Your Information

We do not share your personal data with outside organisations except where required by law, or with trusted service providers who help us run our website (such as our web hosting provider). Any third parties we work with are required to keep your data secure.

6. Cookies

Our website may use cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it. You can control cookie settings through your browser. Continuing to use our site without changing your settings means you accept our use of cookies.

7. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Our website uses secure connections (HTTPS) where possible.

8. How Long We Keep Your Data

We keep personal data only for as long as necessary. Enquiry data is typically held for [e.g. 12 months]. If your child enrols with us, records are kept in line with legal requirements for educational settings.

9. Your Rights

Under UK data protection law, you have the right to:

– Access the personal data we hold about you
– Ask us to correct inaccurate information
– Ask us to delete your data (in certain circumstances)
– Withdraw consent at any time (where consent is the basis for processing)

To exercise any of these rights, please contact us at [email address].

If you have a concern about how we handle your data, you also have the right to complain to the **Information Commissioner’s Office (ICO)** at www.ico.org.uk.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.

Roxwell Pre-school
Memorial hall, The Street, Roxwell, Chelmsford CM1 4PA.

info@roxwellpreschool.co.uk
07719 969245